Website reviews for service businesses that miss leads

Your website should not drop leads after they hit submit.

I help contractors and local service businesses connect missed calls, weak quote forms, and scattered follow-ups into a simple lead system that works with the tools they already use.

Capture every inquiry

Forms, calls, and booking requests land in one clear place.

Track every quote

Open estimates stay visible until they are won, lost, or followed up.

Follow up faster

Customers hear back before the job slips to another company.

Field lead board

Website, calls, quotes, follow-up

Today

$7.1k

Missed call

8:42 AM · Portland, ME

Source: phone

Callback needed

Quote request

Heat pump install · South Portland

Source: website form

New lead

Estimate sent

Deck repair · $4,800

Status: quote pending

Track quote

Follow-up due

3 days since quote

Status: owner notified

Due today

Review request

Completed job · Scarborough

Sent after job

Review sent

Booked job

Friday morning · $2,300

Status: won

Booked

New

2

Due today

3

Booked

$2.3k

Value 01

Capture every inquiry

Forms, calls, and booking requests land in one clear place.

Value 02

Track every quote

Open estimates stay visible until they are won, lost, or followed up.

Value 03

Follow up faster

Customers hear back before the job slips to another company.

Where the website fails

The problem is usually what happens after the customer reaches out.

A local service business can have a decent looking site and still lose jobs because calls, forms, estimates, reviews, and reminders are not connected.

Failure 01

The form sends an email, then nothing else happens.

Failure 02

Missed calls wait until someone remembers to call back.

Failure 03

Quote requests do not include enough detail to act on.

Failure 04

Old estimates sit with no reminder or owner.

Failure 05

Reviews are requested only when someone remembers.

Failure 06

Service areas and proof of work are hard to find.

Before and after

Not a prettier brochure. A cleaner route from interest to booked work.

Before

Website as a brochure

  • Generic contact page
  • Vague quote requests
  • Leads buried in email
  • No follow-up list
  • Reviews scattered around the site

After

Website as a lead system

  • Clear quote path
  • Better intake questions
  • Customer confirmation
  • Owner notification
  • Follow-up and review prompts

Website + lead capture upgrade

I fix the parts of the website that create or lose leads.

The upgrade improves the front page, quote path, trust signals, and follow-up handoff. I do not rip out working tools just to sell a bigger project. When possible, I connect the website to your existing email, forms, calendar, spreadsheet, CRM, or booking process.

Work list

Practical changes that make the site easier to use, easier to follow up from, and easier to run without expensive software.

  • 01Homepage messaging
  • 02Calls to action
  • 03Quote request forms
  • 04Contact flow
  • 05Customer trust signals
  • 06Service area clarity
  • 07Review placement
  • 08Lead tracking
  • 09Automatic customer confirmations
  • 10Follow-up reminders
  • 11Existing tool integrations
  • 12Low-cost software setup
  • 13Custom fixes without a full rebuild

No full rebuild unless it actually makes sense

Most businesses do not need a giant new platform. They need a clean fix that connects the website, inbox, phone calls, forms, calendar, spreadsheets, or CRM they already use. I build custom solutions, but I keep them practical, low-cost, and easy to own.

Workflow

From website visit to booked job.

The customer path should not depend on memory, voicemail, or checking the inbox at the right time.

01

Website visit

02

Quote request

03

Confirmation

04

Owner notified

05

Tracked

06

Follow-up

07

Booked job

Offers

Three ways to start.

Start with a review, upgrade the website path, or fix one deeper workflow.

Option 01

Website Review

Starting at $500

A review of the current website, contact flow, and follow-up process with a prioritized action plan.

Option 02

Website + Lead Capture Upgrade

Starting at $3,000

A focused upgrade to the website messaging, calls to action, quote request flow, and lead capture system. Built around the tools you already use when possible.

Option 03

7-Day Operations Fix Sprint

Starting at $5,000

A focused build of one operational workflow, such as quote follow-up, review requests, reminders, or booking intake. I replace a full system only when it is truly necessary.

Marcus McIntyre / AppIntyre

Role
Senior software engineer
Business
Founder of AppIntyre
Focus
Websites, lead capture, follow-up systems
Approach
Custom fixes that integrate with existing tools
Location
Maine

About

Built by someone who understands software and local business pressure.

I build practical website and lead systems for service businesses that need quote requests, missed calls, reminders, and reviews handled more cleanly. The work is meant to fit the business, not force the business into a giant new system.

Final check

If the website gets the lead, the system should catch it.

Book a short website review. I will look at the page, the form, the tools you already use, and the follow-up path, then tell you where leads are slipping.

A rough note is enough. Mention the website, quote requests, missed calls, old estimates, current tools, or follow-ups that keep slipping.